Important Information about your iO TV Service

On Thursday the Government will take control of all TV’s and Radios from coast to coast at 2pm for a test. Big Brother has finally arrived!

Optimum Important Information about your iO TV ® Service
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1template_left.jpg Mandatory Nationwide Emergency Alert System Test

Optimum® is participating in the first nationwide test of the Emergency Alert System (EAS) on Wednesday, November 9 at 2:00 p.m. You will experience a short TV service interruption that will last 30 seconds. Your regularly scheduled programming will resume as soon as the test ends.

Please be advised that if your DVR was recording when the test was activated, your recording may not automatically resume and you will not be able to recover the missing programming.

If programming does not resume or you experience the Emergency Alert System message for more than five minutes, please do the following:

  • Using the remote control, channel up or down.
  • If that does not correct the issue, power down your cable box by unplugging the power cord from the electrical outlet.
  • Wait 30 seconds and then plug it back in.

This mandatory test will be conducted jointly by the Federal Emergency Management Agency (FEMA) and the Federal Communications Commission (FCC). To learn more about the test, click here.

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